Everything you need to know about ordering with My Good Dram.

Delivery options & charges

All orders are packed and checked before dispatch. Choose your delivery option at checkout.

FREE standard delivery for orders above RM500 — West Malaysia
FREE standard delivery for orders above RM500 — within West Malaysia
Delivery option Coverage area Delivery fee Delivery time
Klang Valley Fast DeliveryLalamove / GrabKuala Lumpur, Petaling Jaya, Subang Jaya, Puchong, Shah Alam, Klang and surrounding Klang Valley areas. Kuala Lumpur, Petaling Jaya, Subang Jaya, Puchong, Shah Alam, Klang and surrounding Klang Valley areas. RM25 flat rateSame-day or standard, your choice at checkout Same day or next day for in-stock items.
West Malaysia Standard DeliveryCourierAll areas within West Malaysia. All areas within West Malaysia. RM25 flat rateFREE for orders above RM500 2–4 working days.
East MalaysiaOn requestSabah, Sarawak and Labuan. Sabah, Sarawak and Labuan. Quote on requestContact us before ordering Confirmed when we quote.
InternationalUnavailableOutside Malaysia. Outside Malaysia. Not available —

Public holidays, bad weather and courier peak periods may add a day or two. Free delivery applies to standard delivery only — same-day and other express services are charged at the rates above.

Frequently asked questions

Delivery, payment and everything else — tap a question to open it.

Can I receive my order on the same day?

Yes. Same-day or next-day delivery is usually available for in-stock items within Klang Valley. Please contact us via WhatsApp to confirm.

Which areas are covered for fast delivery?

Our fast delivery service mainly covers KL, PJ, Subang Jaya, Puchong, Shah Alam, Klang and surrounding Klang Valley areas.

How long does delivery within West Malaysia take?

Standard delivery usually takes 2–4 working days, depending on the location and courier service.

How much is the delivery fee?

Standard delivery within West Malaysia is a RM25 flat rate.

Spend RM500 or more to enjoy FREE delivery.

Is delivery free for orders above RM500?

Yes. Orders of RM500 or more qualify for FREE standard delivery within West Malaysia.

Lalamove, Grab, scheduled delivery or other express delivery services may incur additional charges.

What delivery services do you use?

Depending on the location and order, we may use Lalamove, Grab, third-party courier services or other suitable delivery methods.

Is Cash on Delivery (COD) available?

COD is available for selected orders and locations, with a 4% service fee. Please contact us before ordering to confirm availability.

What payment methods do you accept?

We accept:

  • Bank transfer / online transfer
  • Touch ’n Go eWallet
  • Cash on Delivery (selected orders, +4%)
What happens if an item is out of stock?

If an item becomes unavailable after payment, we will contact you to arrange a replacement or refund.

What if I receive a damaged or incorrect item?

Please contact us as soon as possible and provide a full unboxing video, outer packaging, courier label and photos of the item.

We recommend recording the unboxing process from the moment the parcel is still sealed.

What happens if no one is available to receive the delivery?

If delivery fails because no one is available or the recipient cannot be contacted, additional redelivery charges may apply.

Can I change my delivery address?

Yes, as long as the order has not been dispatched. Please contact us as soon as possible.

Once dispatched, address changes may not be possible or may incur additional delivery charges.

Can I request a specific delivery time?

For Klang Valley deliveries, you may request a preferred delivery time and we will do our best to arrange it.

Actual arrival times may vary depending on traffic, weather and driver availability.

What happens if my delivery is delayed?

Public holidays, bad weather and courier peak periods may cause delays. We will assist with delivery follow-up whenever possible.

Do you deliver to East Malaysia?

For Sabah, Sarawak and Labuan, please contact us to confirm delivery availability and arrangements.

Do you offer international delivery?

International delivery is currently unavailable.

How can I track my order?

A tracking number will be provided once your order has been dispatched, where applicable.

For Lalamove / Grab deliveries, you may also contact us for delivery updates.

Do you deliver bulk, wedding or corporate orders?

Yes. We accept bulk purchases, weddings, corporate events, restaurants / bars, corporate gifts and wholesale orders.

For larger orders, please contact us in advance so we can arrange the most suitable delivery option.

Safe & secure delivery

All products are carefully checked and securely packed before dispatch.

Additional protective packaging may be used for high-value, collectible and rare bottles.

Need fast delivery?

For same-day delivery, urgent orders, bulk orders or event orders within Klang Valley, contact us directly via WhatsApp.

My Good Dram — Every Dram Tells a Story.